Privacy Policy

The team behind ricky.casino treats the protection of personal information as a top priority. This document explains in plain terms how we handle the details that users share with us, why such data is collected, and how it is safeguarded. Our goal is to give every player a transparent view of what happens with their information while ensuring compliance with data protection standards.

What Kind of Data Is Collected

Information reaches us in different ways. Players provide it directly when opening an account, placing bets, or contacting support. Some details are generated automatically while browsing the site, for example through cookies, analytical tools, or security checks. In addition, certain information may be supplied by external partners such as payment providers or regulatory authorities.

The type of information processed may include identity details like name, date of birth, address, and contact data. Financial transactions, deposits, withdrawals, and card details also form part of the records. Gaming activity such as betting patterns, session history, and preferences may be stored. Technical identifiers, including IP address, device type, and location, are logged for security purposes. Documents submitted for verification under KYC and AML obligations also fall within this category.

How the Information Is Used

The data we gather allows us to manage user accounts, confirm identities, and ensure that services run smoothly. Financial details are processed to carry out secure payments, both incoming and outgoing, while maintaining anti-fraud protection.

Collected data also supports fair play and responsible gambling policies. It helps us meet obligations under gambling legislation and anti-money laundering requirements. When permission is granted, information may be used to send news, bonus offers, or updates about the platform. Security teams also rely on user data to investigate unusual activity and protect the site against abuse.

Finally, feedback, behavior tracking, and technical information are analyzed to improve website functionality and enhance the overall player experience.

Grounds for Processing

All personal information is handled under specific legal bases. Sometimes it is essential for the performance of a contract — for instance, to process a withdrawal. In other cases, laws oblige us to keep or disclose certain details. We also rely on legitimate interests such as preventing fraud and optimizing our services. For optional services like marketing communication, explicit consent is always requested.

Player Rights

Every registered user has the right to know what personal information is stored about them. Upon request, data can be accessed and, if necessary, corrected. Proof of identity may be required before such changes are made.

Users may also ask to have their data deleted. This right is limited by our duty to retain certain records for compliance reasons, such as financial logs. Consent to receive promotional emails can be withdrawn at any moment, after which marketing communication will stop.

All requests regarding personal information can be directed to our support team via support@rickyonlinecasino.com.

How Long Data Is Stored

Information is not kept forever. It remains in our systems only for as long as required by law or business needs. Transaction data linked to anti-money laundering obligations must be retained for a minimum of five years. Other types of information may be removed earlier once there is no longer a valid reason to hold them.

Security of Information

We apply a mix of technical and organizational measures to ensure that data remains secure. This includes encryption, controlled access to databases, and continuous monitoring of our systems. In the rare event of a breach, both regulators and affected players will be notified as legally required.

Sharing Data with Third Parties

Information may be shared with carefully selected partners who provide services such as hosting, payment processing, or marketing support. In certain cases, government agencies or regulators may require access. If our business undergoes structural changes such as a merger or acquisition, data may be transferred under strict contractual safeguards. Whenever information is sent outside the country, international privacy standards and protective agreements are applied.

Cookies and Similar Tools

To make the site work more effectively, we use cookies and other tracking technologies. These allow us to analyze performance, remember user preferences, and tailor content. Players can manage or block cookies through their browser settings if they prefer.

Minors

Access to our services is restricted to adults. Anyone under the age of 18 is not permitted to register or play. If we discover that a minor has provided personal details, steps will be taken to delete the information and block the account immediately.

Changes to the Policy

From time to time, this Privacy Policy may be updated to reflect changes in law, industry practice, or our own operations. Significant revisions will be communicated clearly to users. Continued use of the Website after updates indicates acceptance of the revised terms.